Delivery & Returns

FREE INTERNATIONAL SHIPPING ON ALL ORDERS OVER £100

UK 

UK postage is sent via Royal Mail recorded delivery.

£4.99 up to the value of £49

£6.99 up to the value of £100

FREE on orders over £100

*All UK Packages will require a signature on delivery.

Europe

European postage is sent via Royal Mail Tracked & Signed

£5.99 up to the value of £20

£8.99 up to the value of £99

FREE on order over £100

International

International delivery is sent via Royal Mail Tracked & Signed

£6.99 up to the value of £20

£8.99 up to the value of £49

£11.99 up to the value of £99

FREE on orders over £100

NB: Please be aware that customers shopping from outside the UK are responsible for any import or custom fees. 

 

Exchanges & Returns

Each piece of jewellery is handmade to a high standard and we aim to deliver your jewellery to you as fast and secure as possible.

However if your product is faulty or damaged you are entitled to cancel your order within 7 working days of delivery.

Please contact info@elishafrancis.com and we will aim to respond to your enquiry promptly.